{ "structure": { "faqSections": [ { "sectionTitle": "string", "sectionSubtitle": "string", "sectionId": "string", "questions": [ { "id": "number", "priority": "number", "question": "string", "answer": "string" } ] } ] }, "faqSections": [ { "sectionTitle": "Why SyncQ?", "sectionSubtitle": "The core value proposition and biggest conversion drivers.", "sectionId": "why-syncq", "questions": [ { "id": 60, "priority": 1, "question": "What makes SyncQ different from traditional event platforms?", "answer": "Unlike traditional event platforms focused only on registrations or ticketing, SyncQ is built as a real-time digital operating system for live events. It combines instant QR onboarding, no-install access, interactive maps, live schedules, announcements, crowd analytics, AI-powered venue digitization, and white-label branding into a single platform designed for modern high-scale events." }, { "id": 3, "priority": 2, "question": "Do attendees need to install an app?", "answer": "No. SyncQ is completely no-install. Attendees simply scan a QR code or open a link to access the event instantly in their browser." }, { "id": 61, "priority": 3, "question": "How quickly can I launch my first app?", "answer": "You can launch your first interactive event app in under 5 minutes." }, { "id": 50, "priority": 4, "question": "Can non-technical organizers use SyncQ?", "answer": "Yes. The setup process is designed to feel as simple as filling out a form." }, { "id": 65, "priority": 5, "question": "Can SyncQ handle 5,000+ attendees?", "answer": "Yes. SyncQ is designed to support large-scale events with thousands of attendees." }, { "id": 1, "priority": 6, "question": "What types of events can use SyncQ Events?", "answer": "SyncQ Events is designed for college fests, conferences, hackathons, corporate events, weddings, cultural festivals, exhibitions, and any large-scale event requiring schedules, announcements, maps, and real-time coordination." }, { "id": 69, "priority": 7, "question": "Will this work on phones without installing an app?", "answer": "Yes. SyncQ works directly from the browser without installation." }, { "id": 63, "priority": 8, "question": "Can I use my own branding?", "answer": "Yes. SyncQ supports custom branding including colors, splash screens, and QR branding." } ] }, { "sectionTitle": "Event Experience", "sectionSubtitle": "What attendees and organizers experience in real time.", "sectionId": "event-experience", "questions": [ { "id": 15, "priority": 9, "question": "Can schedules update in real time?", "answer": "Yes. Organizers can update schedules live during the event." }, { "id": 64, "priority": 10, "question": "What if my event schedule changes live?", "answer": "Schedules can be updated instantly and attendees are automatically notified in real time." }, { "id": 16, "priority": 11, "question": "Do attendees get notified automatically about session changes?", "answer": "Yes. Attendees receive automatic live notifications for schedule or venue updates." }, { "id": 20, "priority": 12, "question": "How are announcements delivered?", "answer": "Announcements are delivered through browser push notifications, in-app alerts, and live notification banners. SMS and email support are being developed." }, { "id": 22, "priority": 13, "question": "Can announcements target specific attendee groups?", "answer": "Yes. Organizers can target announcements to specific attendee cohorts such as VIPs, volunteers, or workshop attendees." }, { "id": 11, "priority": 14, "question": "Can maps show live crowd density and capacity?", "answer": "Yes. SyncQ supports live crowd-density and venue-capacity insights." }, { "id": 12, "priority": 15, "question": "Can attendees navigate between locations?", "answer": "Yes. Attendees can navigate between stages, halls, workshops, food zones, and other mapped areas." }, { "id": 18, "priority": 16, "question": "Can sessions include speaker bios, files, and links?", "answer": "Yes. Sessions can include speaker bios, PDFs, images, files, links, and additional resources." }, { "id": 6, "priority": 17, "question": "Can attendees save schedules and reminders personally?", "answer": "Yes. Attendees can bookmark sessions, save schedules, and receive reminders for upcoming events." }, { "id": 17, "priority": 18, "question": "Can attendees bookmark sessions?", "answer": "Yes. Attendees can bookmark sessions and save reminders." }, { "id": 19, "priority": 19, "question": "Is calendar integration available?", "answer": "Yes. SyncQ supports calendar integrations." }, { "id": 8, "priority": 20, "question": "Is multilingual support available?", "answer": "Yes. SyncQ supports multilingual functionality." } ] }, { "sectionTitle": "Organizer Power & Analytics", "sectionSubtitle": "Operational intelligence and live event management.", "sectionId": "organizer-power-analytics", "questions": [ { "id": 34, "priority": 21, "question": "What analytics do organizers get?", "answer": "Organizers receive analytics including registrations, attendance, footfall tracking, crowd density, engagement, venue occupancy, and session popularity." }, { "id": 36, "priority": 22, "question": "Can organizers track footfall, popular events, engagement, and announcement performance?", "answer": "Yes. SyncQ provides real-time insights into crowd movement, popular sessions, engagement levels, and announcement reach." }, { "id": 35, "priority": 23, "question": "Are analytics available in real time?", "answer": "Yes. Analytics and engagement metrics are updated live during events." }, { "id": 54, "priority": 24, "question": "What future features are planned?", "answer": "Upcoming features include live polls, sponsor booths, live streaming, AI-powered recommendations, advanced analytics, networking, and gamification." }, { "id": 9, "priority": 25, "question": "How are venue maps uploaded?", "answer": "Organizers upload venue images or layouts and SyncQ's AI system converts them into interactive digital maps." }, { "id": 38, "priority": 26, "question": "How many attendees can SyncQ support simultaneously?", "answer": "SyncQ is designed to support large-scale events with thousands of simultaneous attendees." }, { "id": 37, "priority": 27, "question": "Can reports be exported after the event?", "answer": "Yes. Aggregate analytics reports can be exported after the event." } ] }, { "sectionTitle": "Branding & White Labeling", "sectionSubtitle": "Make the platform feel fully yours.", "sectionId": "branding-whitelabel", "questions": [ { "id": 25, "priority": 28, "question": "What branding elements are customizable?", "answer": "Brand colors, splash screens, QR branding, and event identity customization are supported." }, { "id": 27, "priority": 29, "question": "Can organizers use custom domains or subdomains?", "answer": "Yes. Custom domains and subdomains are available depending on the selected plan." }, { "id": 26, "priority": 30, "question": "Will Powered by SyncQ branding appear?", "answer": "Depending on the selected plan, subtle Powered by SyncQ branding may appear." }, { "id": 28, "priority": 31, "question": "Can each event under one organization have different branding?", "answer": "Not currently, but this feature is planned for future versions." } ] }, { "sectionTitle": "Setup & Workflow", "sectionSubtitle": "Simple setup for organizers of any scale.", "sectionId": "setup-workflow", "questions": [ { "id": 49, "priority": 32, "question": "How long does setup usually take?", "answer": "Setup typically takes less than 5–10 minutes depending on event complexity." }, { "id": 68, "priority": 33, "question": "How difficult is setup?", "answer": "Setup is extremely simple and designed even for non-technical organizers." }, { "id": 4, "priority": 34, "question": "Can organizers create multiple events under one account?", "answer": "Yes. Organizers can manage multiple events under one account depending on their selected plan." }, { "id": 52, "priority": 35, "question": "Are there different admin roles and permissions?", "answer": "Yes. SyncQ supports multiple admin roles and permission levels." }, { "id": 53, "priority": 36, "question": "Can multiple organizers collaborate live?", "answer": "Yes. Multiple organizers can collaborate together on event management." }, { "id": 51, "priority": 37, "question": "Is there a dashboard for volunteers and staff?", "answer": "Currently organizer access is prioritized, but additional staff permissions are being expanded." }, { "id": 58, "priority": 38, "question": "Do you provide onboarding support for large events?", "answer": "Yes. Dedicated onboarding and setup support is available for large events." } ] }, { "sectionTitle": "Pricing & Plans", "sectionSubtitle": "Flexible access for organizations and campuses.", "sectionId": "pricing-plans", "questions": [ { "id": 67, "priority": 39, "question": "Can I try SyncQ before committing?", "answer": "Yes. Trial access and demo experiences will be available." }, { "id": 46, "priority": 40, "question": "Is pricing subscription-based or per event?", "answer": "Both subscription-based and per-event pricing models are available." }, { "id": 66, "priority": 41, "question": "Is SyncQ free for student organizations?", "answer": "Selected student organizations may receive free early-access plans and discounted pricing." }, { "id": 48, "priority": 42, "question": "Do student organizations get discounts?", "answer": "Yes. Student organizations and campus communities can receive discounted pricing." }, { "id": 44, "priority": 43, "question": "Is there a free tier?", "answer": "Currently there is no public free tier available." }, { "id": 45, "priority": 44, "question": "What happens after early access ends?", "answer": "After early access, organizers will be able to create events through their accounts and access organizer tools after selecting a plan." }, { "id": 47, "priority": 45, "question": "Are there attendee limits in free plans?", "answer": "Yes. Limits may apply depending on the selected plan." } ] }, { "sectionTitle": "Reliability & Security", "sectionSubtitle": "Enterprise-level reliability and attendee protection.", "sectionId": "reliability-security", "questions": [ { "id": 41, "priority": 46, "question": "Is attendee data secure and encrypted?", "answer": "Yes. Attendee data is securely stored and encrypted using industry-standard security practices." }, { "id": 7, "priority": 47, "question": "Does the platform work offline if internet connectivity is weak?", "answer": "Yes. Basic event information remains temporarily available offline and syncs automatically once connectivity is restored." }, { "id": 40, "priority": 48, "question": "What happens if internet connectivity drops during the event?", "answer": "Event data is temporarily stored locally and automatically synced once internet connectivity returns." }, { "id": 43, "priority": 49, "question": "Which browsers and devices are supported?", "answer": "SyncQ supports modern browsers including Chrome, Safari, Edge, and Firefox across phones, tablets, and desktops." }, { "id": 42, "priority": 50, "question": "Is SyncQ GDPR compliant?", "answer": "GDPR compliance and additional privacy standards are currently being implemented." }, { "id": 39, "priority": 51, "question": "Is there scaling and rate-limiting protection?", "answer": "Backend rate limiting exists for infrastructure protection, but there are no attendee-facing limits." } ] }, { "sectionTitle": "Advanced Features", "sectionSubtitle": "Maps, sessions, and event intelligence.", "sectionId": "advanced-features", "questions": [ { "id": 10, "priority": 52, "question": "Can organizers update maps live during the event?", "answer": "Live map updates are currently being developed and will be supported in future releases." }, { "id": 13, "priority": 53, "question": "Does indoor navigation work?", "answer": "Indoor navigation depends on venue size, layout complexity, and device GPS or network conditions." }, { "id": 14, "priority": 54, "question": "Can organizers create parallel tracks and workshops?", "answer": "Yes. SyncQ supports multiple simultaneous tracks and workshops depending on the selected plan." }, { "id": 21, "priority": 55, "question": "Do users need notification permissions enabled?", "answer": "Yes. Users are prompted to enable notifications for real-time event updates." }, { "id": 24, "priority": 56, "question": "Can organizers schedule announcements beforehand?", "answer": "Yes. Announcements can be scheduled in advance or sent instantly during the event." }, { "id": 23, "priority": 57, "question": "Is there an emergency alert mode?", "answer": "Not currently, but emergency alert functionality is planned for future releases." } ] }, { "sectionTitle": "Registration & Integrations", "sectionSubtitle": "Check-ins, integrations, and attendee management.", "sectionId": "registration-integrations", "questions": [ { "id": 30, "priority": 58, "question": "Can QR-based check-ins be done through the platform?", "answer": "Yes. QR-based attendee check-ins are fully supported." }, { "id": 29, "priority": 59, "question": "Does SyncQ support ticketing and registrations?", "answer": "Currently SyncQ focuses on the live event experience. Ticketing and registration features may be added in future versions." }, { "id": 31, "priority": 60, "question": "Are attendee analytics included?", "answer": "Yes. Organizers receive attendee analytics and event insights." }, { "id": 32, "priority": 61, "question": "Can organizers export attendee data?", "answer": "Aggregate event data can be exported, but individual attendee information is not shared for privacy reasons." }, { "id": 33, "priority": 62, "question": "Does SyncQ integrate with existing registration systems?", "answer": "Integration support is currently being developed." } ] }, { "sectionTitle": "Platform & Ecosystem", "sectionSubtitle": "The long-term vision of SyncQ.", "sectionId": "platform-ecosystem", "questions": [ { "id": 55, "priority": 63, "question": "Will SyncQ expand beyond event management?", "answer": "Currently SyncQ is focused on building the best possible event operating system." }, { "id": 56, "priority": 64, "question": "Is SyncQ connected to the larger SyncQ OS ecosystem?", "answer": "Yes. SyncQ Events is part of the broader SyncQ OS ecosystem." }, { "id": 57, "priority": 65, "question": "What types of organizations are already interested in SyncQ?", "answer": "The waitlist includes student organizations, entrepreneurship communities, university event committees, conference organizers, wedding planners, and businesses conducting large-scale events." }, { "id": 59, "priority": 66, "question": "Who are the founders?", "answer": "Syncq Events is co-founded by Ayush Sanger and Abhinav Reddy." }, { "id": 5, "priority": 67, "question": "Is the platform web-only or will there be a native app later?", "answer": "Currently SyncQ is web-based to maintain a no-install experience. Organizer apps may be introduced in the future." }, { "id": 2, "priority": 68, "question": "Do attendees need to create an account?", "answer": "No lengthy signup is required. Attendees can access the event using their phone number and basic details." }, { "id": 62, "priority": 69, "question": "Do attendees need to download anything?", "answer": "No downloads are required. Attendees simply scan a QR code or open a link." }, { "id": 70, "priority": 70, "question": "Can I use SyncQ for college fests, hackathons, conferences, and weddings?", "answer": "Absolutely. SyncQ is designed for all kinds of large-scale events and gatherings." } ] } ] }